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Role Overview

The Vice President of Transportation Claims leads the management of complex auto and general liability claims arising from the Company’s transportation operations. This role oversees both an internal team of risk professionals and a third-party claims administrator, balancing strategic leadership with hands-on management of the Company’s claims portfolio.

Safety Partnership and Risk Mitigation

The claims team partners closely with safety and operations to support best-in-class incident response, strengthen enterprise risk mitigation, and reinforce continuous improvement across the organization.

As leader of the claims function, this role will monitor performance against established goals, identify opportunities to improve outcomes, and lead initiatives that advance operational effectiveness and risk reduction.

Legal and Litigation Management

The Vice President of Transportation Claims works closely with MV’s legal team and outside defense counsel to develop and execute case strategy from pre-suit investigation through trial and appeal. The role requires experience managing complex, high-exposure matters and a proven ability to resolve cases effectively in mediation and trial settings.

Executive Advisory and Communication

As a strategic partner to executive leadership, this role leads case review meetings with the C-suite and provides Board of Directors updates on industry trends, litigation matters, and case management. A successful candidate will bring executive presence, sound judgment, and the ability to influence decision-making at all levels of the organization.

Key Responsibilities

• • • Lead an internal team of risk professionals responsible for claims handling and oversight.
    • Oversee a company-dedicated third-party administrator responsible for claims adjudication, payments, reporting, and service-level performance.
    • Manage a national docket of insurance defense matters, including bodily injury, property damage, catastrophic loss, and related commercial liability claims.
    • Partner with Legal to develop and execute case strategy from pre-suit investigation through trial and appeal.
    • Lead mediations, high-stakes settlement negotiations, and trial oversight, as appropriate.
    • Strengthen reporting workflows and establish disciplined processes for coverage issues, reservations of rights, indemnity obligations, and allocation disputes.
    • Ensure clear communication and escalation protocols for management, insurance carriers, brokers, and other key stakeholders.
    • Evaluate liability exposure, damages modeling, settlement posture, and trial risk, and provide clear, business-oriented recommendations.
    • Manage cash flow forecasting for claims settlements and defense counsel spend.
    • Provide practical, business-focused guidance to Operations and Safety on claims prevention, incident handling, and risk mitigation.
    • Support significant incident response and investigation, including coordination with onsite response teams.
    • Develop and deliver claims-related training for field operations.
    • Track KPIs and identify systemic risk trends, recommending proactive mitigation measures.

Qualifications

• 10+ years of claims management experience, preferably in transportation, trucking, or a similarly complex operating environment.
• Demonstrated ability to lead internal teams and manage external partners.
• Experience developing claims policies, procedures, and standard operating protocols.
• Proven success managing high-exposure liability matters and high-stakes negotiations.
• Experience directing outside counsel and managing relationships with insurance carriers, brokers, and other claims stakeholders.
• Strong understanding of claims operations in transportation, trucking, transit, or similar operational industries.

Key Competencies

• Clear, persuasive written and verbal communication skills.
• Ability to organize, prioritize, and adapt while remaining agile and flexible.
• Executive-level judgment, strategic thinking, and sound risk assessment.
• Sophisticated negotiation, settlement strategy, and dispute-resolution leadership.
• Ability to balance litigation strategy with commercial objectives.
• Strong financial acumen, including budgeting, reserve analysis, and claims cash flow management.
• Executive presence and credibility to advise C-suite leaders and Board-level stakeholders.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.